Terms and Conditions

1. Introduction

Welcome to Lumoria (“Lumoria,” “we,” “our,” or “us”).
By accessing or using our website, digital publications, or subscription-based services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, please discontinue using our Services.

(These Terms are provided for informational purposes and do not constitute legal advice.)

2. Services

Lumoria offers digital cultural experiences, interactive guides, and subscription-based content designed to promote mindfulness, creativity, and cultural awareness.
Our Services are provided for personal, non-commercial use unless otherwise stated in a written agreement.

3. Accounts & Access

To access certain features, you may be required to create an account or subscribe to a plan.
You agree to:

• Provide accurate, up-to-date information.

• Keep your login credentials confidential.

• Notify us immediately if you suspect unauthorized access to your account.

Lumoria reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive activity.

4. Payments & Subscriptions

Payments for subscriptions and digital products are securely processed through Paddle.com, our authorized payment partner.
By completing a purchase, you agree to Paddle’s terms and Lumoria’s refund policy.
Subscription renewals occur automatically unless canceled prior to the renewal date.
You can manage or cancel your subscription at any time through your account settings or by contacting hello@lumoria.co

5. Refund Policy

Due to the digital nature of our content, all sales are generally final.
Refunds may be issued only in cases of technical failure, duplicate payments, or other exceptional circumstances, at Lumoria’s sole discretion.

6. Intellectual Property

All content, including text, visuals, audio, design elements, and digital materials within Lumoria’s Services, are the exclusive property of Lumoria or its content creators.
You may not reproduce, distribute, modify, or publicly display any material without explicit written permission.
Use of our materials for resale or redistribution is strictly prohibited.

7. Acceptable Use

You agree not to use Lumoria’s Services to:

• Engage in unlawful, abusive, or harmful activities.

• Interfere with the functionality or security of our platform.

• Circumvent access controls, copy, or misuse intellectual property.

Violation of these terms may result in immediate suspension or termination of access.

8. Disclaimers

Lumoria’s Services are provided “as is” and “as available.”
We make no warranties regarding uninterrupted operation, accuracy, or completeness of our content.
Your use of the Services is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Lumoria and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services, including data loss or service interruptions.

10. Privacy

Your privacy is important to us.
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

11. Modifications

Lumoria may update these Terms from time to time.
Changes become effective upon publication on our website.
Continued use of the Services after updates indicates your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and interpreted in accordance with applicable international regulations and the laws of Türkiye, unless otherwise required by law.

13. Contact

For any questions or concerns regarding these Terms, please contact: hello@lumoria.co