Privacy Policy

At Lumoria, we believe tranquility begins with trust. Your personal information is handled with care, transparency, and respect. This Privacy Policy explains how we collect, use, and protect your data while you explore Lumoria’s experiences and subscriptions.

1. Introduction

Lumoria (“Lumoria”, “we”, “our”, or “us”) is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, store, and protect the data you share with us through our subscription and payment services.
(This document is provided for informational purposes only and does not constitute legal advice.)

2. Information We Collect

a. Personal Information:
Details you provide directly, such as your name, email address, billing information, and contact details.

b. Automatically Collected Data:
Technical information including IP address, browser type, device data, and cookie identifiers.

c. Subscription & Usage Data:
Information related to your subscription preferences, payment history, and interactions with Lumoria’s services.

3. How We Use Your Data

  • Service Provision: To process subscriptions, payments, and deliver the services you request.

  • Communication: To send important updates, account information, or relevant service notifications.

  • Security: To prevent unauthorized access, detect fraud, and maintain data integrity.

  • Analytics: To analyze anonymized data for improving our services and user experience.

4. Data Sharing

  • Third-Party Processors:
    We may share limited data with trusted partners such as Paddle.com for payment processing and related services.

  • Legal Compliance:
    We may disclose information when required by law, court orders, or governmental regulations.

  • Marketing:
    Your personal data will never be sold or shared with third parties for advertising or marketing purposes without your explicit consent.

5. Data Security

We use appropriate technical and administrative measures to protect your data against unauthorized access or misuse.
While no online service can guarantee absolute security, Lumoria continuously works to strengthen its protection systems and practices.

6. Cookies

Lumoria uses cookies to improve performance and personalize your experience.
You may manage or disable cookies through your browser settings.
Please note that disabling cookies may affect certain features or functionality of our services.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to its processing

To exercise these rights, please contact us at hello@lumoria.co

8. International Data Transfers

Your information may be transferred and processed in other countries where data protection laws may differ.
All such transfers are conducted in accordance with applicable regulations to ensure your data remains protected.

9. Policy Updates

Lumoria may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will be effective immediately upon publication.
We encourage you to review this page regularly to stay informed.

10. Contact

For any questions, concerns, or data-related requests, please reach out to: hello@lumoria.co